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Tenant databases

Tenant databases list information about tenants who have had problems with their past tenancies, such as leaving without paying for outstanding rent, cleaning, water bills or damage. When you apply for a place to rent, the agent will usually check to see if you are listed on the tenant database. This information helps agents to decide whether to approve your application or not.

You can only be listed on a database if your name was on the lease as a tenant, and if your tenancy has ended and you owed money to the landlord for a breach of the lease agreement. The agent has to give you written notice of their intention to list you on the tenant database and reasons for doing so.

How to avoid being listed on a tenant database

  • Pay your rent and water bills on time.
  • Do not damage the premises or leave them unclean.
  • Pay any money owing to your landlord by the due date if the Tribunal has ordered it.
  • Comply with the terms of your residential tenancy agreement.
  • Understand your rights and responsibilities as a tenant.
  • Keep copies of all documents in a safe place, including the lease, condition report, any letters or emails from agents and proof of payments.

For further information, go to the Tenant databases page on the Fair Trading website


Copyright © 2011 Money Stuff

An initiative from NSW Fair Trading


Last Updated: 26 November 2012

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This information must not be relied upon as legal advice. For more information about this topic, refer to the appropriate legislation.

© State of New South Wales through NSW Fair Trading
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